Privacy Policy

Last updated: January 27, 2025

Introduction

Loan Mitigation Services, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shortsalestart.com and use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal information such as your name, email address, phone number, and mailing address
  • Property information related to your short sale case
  • Financial information necessary to process your short sale application
  • Communication records including emails, phone calls, and messages
  • Website usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Process and manage your short sale application
  • Communicate with you about your case
  • Provide customer support and respond to inquiries
  • Improve our services and website functionality
  • Comply with legal obligations
  • Send you updates and marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With lenders and financial institutions as necessary to process your short sale
  • With real estate agents and professionals involved in your transaction
  • With service providers who assist us in operating our business
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to certain processing of your information

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Loan Mitigation Services, LLC

151 Southhall Lane Ste 230

Maitland, FL 32751

Phone: (888) 460-4111

Email: info@shortsale.support

Messaging Services

We offer text messaging services to help you stay connected. By using our messaging services, you agree to the following:

Connect Via Text → https://lms.h.trustco.ai

Messaging T&Cs → https://lms.h.trustco.ai/#termsArea

Messaging Privacy Policy → https://lms.h.trustco.ai/#privacyArea